Is In-Shop or Mobile Service a Better Option for Your Auto Glass Replacement?

Is In-Shop or Mobile Service a Better Option for

Your Auto Glass Replacement?

Have you been wondering whether it’s better to have your auto glass replaced at an auto glass shop or through a mobile service? This is an important consideration, especially in the PNW, where the climate poses unique challenges. Let’s dive into the pros and cons of both options to shed some light on the subject. 

The Cons of Mobile Services / Pros of In-Shop Services

The auto glass industry is poorly regulated and has no bars to entry. Due to this, many companies only offer mobile services because it requires less investment compared to a traditional brick-and-mortar shop. However, this cost-saving measure leads to inferior service and safety due to the lack of skilled installations. 

Here are some other downsides to mobile services—and advantages of in-shop services—to keep in mind: 

  1. Lack of a controlled environment: Mobile services don’t work in a controlled environment; we do. Our shop’s roof protects your vehicle from any weather conditions that could cause an inferior installation. Equipped to handle unexpected issues, we can promptly secure necessary parts, administer appropriate treatments, or, if needed, safely store your vehicle overnight. Conversely, mobile services may resort to improvisation or, in worst cases, they may leave the job incomplete with no way to reach them or means to resolve the issue.
  • Weather-Related Installation Challenges: Weather conditions like rain, wind, snow, ice, heat, and airborne debris significantly impact mobile auto glass replacement. Adhesives used in windshield installation require specific temperature conditions to ensure a strong, proper bond. Extreme temperatures can prevent the adhesive from bonding correctly. The surface must also be dry and free from contaminants to guarantee a successful installation. Even on a clear day, wind can introduce dust, leaves, and other debris into the adhesive and potentially lead to leaks or bond failure. 
  • Warranty Concerns: Without a brick-and-mortar location, addressing warranty issues can be challenging since there’s no physical place to return to for follow-up service. 
  • Wrong, Missing, or Defective Parts: If the mobile company uses the wrong parts or is missing a part, it could leave your vehicle vulnerable to adverse weather conditions, especially if it involves the windshield. Defective parts aren’t uncommon in our industry; when parts are defective, the installer must decide whether to attempt a temporary fix or wait for a replacement. 
  • Rust Formation: Rust formation is a significant issue in auto glass replacement that often results from shortcuts taken to save time and increase profits. During the windshield removal process, the E-coat of the paint can become damaged, which exposes the metal underneath. If the bare metal isn’t treated with a primer, it will oxidize and rust; the corrosion will continue to grow until it causes the windshield to release from the body of the vehicle. This not only creates leaks but also jeopardizes the safety of the windshield. 

To prevent this, we proactively identify rust risks and explain to our customers how we’ll safely resolve the issue. We’ve developed a comprehensive approach to rust that involves rust removal, oxidation neutralization with phosphoric acid, contaminant cleaning via chemical flash, and double-layer carbon-based primer application. We also document each stage of the process. For a detailed look at our rust treatment process, watch our video here

  • Enhanced Repair Capabilities: In-shop service provides technicians with access to a comprehensive set of tools and equipment, which ensures high-quality repairs for any vehicle damage.
  • Cost-Effective Solutions: Choosing in-shop repairs eliminates mobile service fees, offering a more budget-friendly option without compromising on service quality.
  • Accurate ADAS Calibration: For static calibration of Advanced Driver Assistance Systems (ADAS), in-shop service is essential. Despite the availability of mobile systems, in-shop calibration ensures higher accuracy, reliability, and safety.

The Pros of Mobile Services / Cons of In-Shop Services

Although in-shop auto glass services are safer, more reliable, and offer a controlled environment, mobile services do offer some benefits:

  1. Convenience: Mobile service brings the repair to you, which can be more convenient for those with busy schedules. 
  • Flexibility: Mobile services can adapt to your needs, offering repairs wherever it’s most convenient for you.
  • Immobilized Vehicles: If your vehicle can’t be driven to the shop due to damage or other issues, mobile services can be a good option.  
  • Accommodating Tight Schedules: If you’re unable to visit a shop due to time constraints, mobile service can be a good alternative. However, we also offer an after-hours key drop at our shop. If you can arrange to drop off your vehicle during business hours or the day before, we’re also happy to keep it secured in our shop for you. 

Regardless of the company you choose to perform your glass replacement, make sure you take the time to research their reputation. If your gut is telling you it’s too good to be true, then you’re probably right.

Call us today for a hassle-free estimate at 253-569-9403. You can trust Lucky Dog Auto Glass for all your auto glass repair and replacement needs. 

6 Questions You Should Ask an Auto Glass Installer

6 Questions You Should Ask

an Auto Glass Installer

Your windshield does more than just shield you from the weather; it plays a crucial role in safeguarding your vehicle’s structural integrity by preventing roof collapse during rollovers or collisions, enhancing body rigidity, aiding airbag deployment, and distributing impact forces across the frame. 

Considering the important role it plays, selecting a reputable windshield replacement installer is essential. Here are six key questions you should ask to make an informed decision when choosing an auto glass company to replace your windshield. 

1. Are your technicians trained and certified to install windshields? 

When researching auto glass companies, this is one of the first questions you should ask. Find out how long their technicians have been on the job, what kind of training they’ve received, and whether they hold certifications from an independent certification organization. Has the company invested in its technicians’ education, including certification from adhesive (or glue) manufacturers like SIKA? Do the technicians receive on-the-job training and opportunities for continuing education?

2. Do all the materials you use meet or exceed the standards set by ANSI Z 26.1 and all relevant Federal Motor Vehicle Safety Standards? 

The ANSI Z 26.1 standard is intended to reduce injuries to drivers and passengers resulting from glass surface impacts, ensuring necessary transparency in motor vehicle windows for driver visibility, and minimizing the risk of occupants being ejected through windows during collisions. 

This standard is more than a set of recommendations; it establishes government-mandated guidelines for the production of glazing materials used in vehicles, such as laminated windshields and side windows. To adhere to federal guidelines, glass materials must be able to pass specific glazing tests that assess visibility as well as their ability to withstand various impacts and stress. This ensures that you, as a driver or passenger, are better protected on the road. 

3. Have your technicians received training on the adhesives you use?

Adhesives are used to secure your replacement windshield in place after it’s been installed. Most adhesive manufacturers advocate for technicians to be certified with their products to ensure they’re used safely and accurately. For example, some adhesives can only be used within a specific temperature range. Outdoor temperatures can also affect the way an adhesive cures and the installation process, as well as how soon you can safely drive after installation.  

Adhesive manufacturers frequently offer specialized training sessions that allow technicians to become certified; in some cases, they may even offer classes at the auto glass company to allow all technicians to participate. Adhesive certifications give you additional peace of mind that your windshield will be installed correctly. 

4. What kind of warranty do you offer? 

Many glass companies offer some form of guarantee or warranty for their work. A warranty provides assurance that the automotive glass replacement is executed correctly, and if issues arise, like water or air leaks, the company will take steps to resolve them. 

5. How soon after my glass is replaced can I safely drive my vehicle? 

Ask the company about the minimum safe drive-away time for your vehicle, which is the time needed for the adhesive used in the installation to fully cure. If the adhesive doesn’t cure properly, it can cause the windshield to dislodge during a collision. 

The minimum drive-away time will depend on the type of adhesive the technician used; some adhesives cure in as little as 30 minutes, while others take several hours. Outdoor temperatures, humidity, and other conditions may also need to be factored in, however, technicians who are certified by the adhesive manufacturer will know how to determine the optimal safe drive-away time for your vehicle. Be cautious of windshield replacement companies that claim you can drive immediately after installation. 

6. Do you have the equipment to properly calibrate my ADAS sensors?

Advanced Driver Assistance Systems (ADAS) features, such as adaptive cruise control, lane keeping assist, and collision alerts, are found in the majority of newer vehicles. ADAS relies on sensors and cameras located around the vehicle, including the windshield. These sensors are responsible for helping your vehicle respond to its surroundings. They’re highly sensitive, and even a slight misalignment (as small as a fraction of a degree) can cause the system to receive inaccurate information that could put your safety at risk. 

Anytime there’s a change in the vehicle’s centerline (including windshield replacement or wheel alignments), the ADAS system needs to be recalibrated. Calibration essentially tells the sensors where to look and where they’re positioned in relation to the vehicle. There are two forms of calibration: static and dynamic. Some vehicles have either static or dynamic calibration; others use both. Although there are mobile units that offer ADAS static calibrations, they’re unreliable. Look for a shop that offers in-house static calibrations at their shop.

It’s essential that the shop you’re working with has the right equipment for ADAS calibration because it ensures that your sensors are precisely calibrated and comply with the manufacturer’s standards. All your ADAS safety features will work exactly as they did when the system was calibrated at the factory. 

For High-Quality Windshield Installations, Contact Lucky Dog Auto Glass

Your safety on the road depends not only on a quality windshield but also on its proper installation. If you’ve been searching for a reputable company to replace your windshield, contact Lucky Dog Auto Glass! 

We go above and beyond to adhere to AGRSS safety standards for windshield repair and replacement. Our technicians are extensively trained and certified with glazing manufacturers like SIKA, and we offer a lifetime warranty on windshield replacement. We also provide static ADAS calibrations in our shop to ensure they’re performed properly. 

When you choose Lucky Dog Auto Glass, you’re choosing a team devoted to safety, expertise, precision, and overall customer satisfaction. Contact us today at (253) 569-9403 or request an appointment online. 

How Do You Know If Your Windshield Needs Calibration?

How Do You Know If Your Windshield Needs Calibration?

If you own a newer vehicle (2016 or later) and it has features like lane assist, backup cameras, parking assist, adaptive cruise control, or lane departure warning, it’s important to know about ADAS calibration and its role in keeping you safe on the road—especially if you have your windshield replaced. 

What Is ADAS Calibration?

“ADAS” stands for Advanced Driver Assistance System, which refers to a variety of automation and assistance technologies used in vehicles to enhance driver safety and improve the overall driving experience. These features rely on sensors, cameras, radar, and LIDAR that are built into the body of the vehicle to provide real-time information about its surroundings. To provide accurate information, the cameras and sensors must be calibrated correctly. 

When you purchase a new vehicle with ADAS features, all the sensors and cameras will already be properly calibrated. However, there are several situations that can throw off the calibration, including windshield replacement. 

Determining Whether You Need ADAS Calibration

In most cases, you won’t need ADAS calibration if you’re getting a minor auto glass repair to fix issues like a small chip. Since these repairs typically only need a small amount of resin applied, they don’t interfere with the sensors or cameras in the windshield unless the damage is in the viewing window for the camera.

Windshield replacements will always require ADAS calibration. During the installation, the sensors and cameras attached to the auto glass will need to be removed and reinstalled onto the new glass. In addition, the process of removing and replacing the glass will impact the alignment and positioning of the ADAS components.

ADAS features rely on precise measurements to assist you while driving. Even something as small as a one-millimeter shift in the position of a camera or sensor can impact how these features function, so if you’re having any part or component replaced that includes ADAS components, or you’ve noticed any ADAS features don’t seem to be working as they should, it’s important to schedule an appointment for re-calibration as soon as possible. 

In addition to auto glass replacement, there are several other circumstances where you should have the system calibrated:

  • You’ve replaced your tires, but the ADAS features haven’t been recalibrated.
  • You were in an accident that could have impacted the alignment of the ADAS sensors or cameras.
  • You’ve installed aftermarket vehicle accessories.
  • You’ve recently had maintenance or repairs done on your brakes.
  • You have any suspension work done. 
    • Note that once there are any modifications that affect the ride height of the vehicle that are outside the vehicle manufacturers guidelines such as lift kits, leveling kits, suspension, air bags, rims, or tires may void any warranty that the vehicle will successfully calibrate. 

Schedule ADAS Calibration at Lucky Dog Auto Glass

If you’re wondering whether your vehicle needs ADAS calibration, the skilled team at Lucky Dog Auto Glass is here to assist you! In addition to our auto glass repair and replacement services, we also provide ADAS calibration to keep your safety features working properly. Contact us today at (253) 569-9403 to schedule an appointment or request a free estimate.

Why Does It Cost So Much to Replace a Windshield?

Why Does It Cost So Much

to Replace a Windshield?

In recent years, there have been some truly amazing advancements made in automotive technology, from enhanced safety features to improved driving experiences. However, these innovations have also brought about new challenges for repair shops, as well as consumers. Windshield replacements, for example, used to be a routine and affordable procedure; on a modern vehicle, the cost often exceeds $1,000. 

Understanding the Rising Cost of Windshield Replacements

Windshield replacement costs can vary drastically depending on the age of the vehicle and the type of technology it’s equipped with. Older cars with fewer technological add-ons typically cost $300 to $600 to replace the windshield. In contrast, newer cars equipped with advanced driver assistance systems (ADAS) and head-up displays usually exceed $1,000 due to the need for ADAS recalibration and specialized glass.

The widespread adoption of ADAS systems and head-up displays is largely to blame for the surging costs. Safety features such as adaptive headlights, forward collision warning, and lane keep assist need original equipment manufacturer (OEM) or high-quality replacement windshields to function properly; using the wrong windshield compromises the safety and functionality of these features. 

For example, installing the wrong windshield in a car equipped with head-up display technology can cause the projected data to look distorted or doubled, which could potentially lead to an accident. The unique properties of the correct windshield prevent these issues and ensure the information the driver receives is projected clearly. Vehicles with ADAS features require ADAS calibration as well as possibly a thrust wheel alignment to maintain proper functioning and safety. 

The Two Types of ADAS Recalibration

When it comes to windshield replacement on modern vehicles, ADAS recalibration is key. There are two types of ADAS recalibration: static and dynamic. Static target systems are commonly found in German and Asian makes, while domestic manufacturers typically use a dynamic system. Some automakers use both. 

Recalibrating static systems can be complicated because it requires a facility that has a large amount of level, unobstructed space to position the targets. It’s also a lengthy process—recalibration can take up to 3 hours. Recalibrating dynamic ADAS systems is less complicated, as it only requires a special tool connected to the vehicle’s OBD2 port to start the process. The car is then driven on the road at specific speeds to help the system relearn features like obstacles and road markings. Dynamic ADAS recalibration typically takes 30 minutes to an hour to complete. 

Will Insurance Cover Your Windshield Damage?

With the costs associated with windshield replacement and ADAS recalibration, one of the most common questions we hear is whether insurance will cover the damage. The answer is that it really depends on your insurance coverage. 

Comprehensive coverage often covers any type of windshield damage that wasn’t the result of an accident, including situations like hitting a deer or a rock hitting your windshield on the highway. Collision insurance should cover any damage that occurs during an accident. Understanding your insurance coverage can help you make the most informed decisions when you need windshield repairs. 

Choose a Reputable Repair Shop for Windshield Repair & Replacement

Whether you have an older car or the latest model, your windshield is a crucial component of your vehicle’s safety system, as it provides support during accidents and airbag deployment. Proper installation is vital for your safety. 

At Lucky Dog Auto Glass, we understand that auto glass installation and repair is more than a routine task; it’s critical for the safety of your vehicle. As a local, family-owned business, we truly care about our customers’ well-being and adhere to the highest safety standards for windshield repair and replacement

Our skilled technicians ensure they install the correct windshield for your vehicle, that it fits correctly, and that the ADAS features are calibrated properly. From the initial estimate to our lifetime guarantee on repairs and replacements, you can trust us to handle all your auto glass needs. Get a free estimate or schedule an appointment today at (253) 569-9403.

Tips On How to Rain Proof Your Windshield

Windshield wipers from inside car

The windshield of your vehicle is important. Not only does it help protect you and your passengers during an accident, but it also offers protection from debris and myriad weather elements.

One of those weather elements is rain. However, to prevent leaks and a wet interior, it’s necessary to rainproof your windshield—and the skilled and professional team at Lucky Dog Auto Glass are going to give you tips on how to do just that!

Specifically, there are three ways to effectively rainproof your windshield.

#1 Avoid Cheap Wiper Blades

You’ve heard the expression, “You get what you pay for.” Regarding wiper blades, you get what you pay for, so avoid purchasing cheaper ones. When choosing a blade, look for products that deliver even pressure, as they will make a clean sweep across your windshield and not leave streaks.

Additionally, don’t wait to replace the blades when they start to disintegrate, but before this occurs. You’ll need good wiper blades, especially during a heavy rainstorm.

#2 Find a Good Glass Treatment

It’s important to find a good glass treatment to apply to your windshield. There are a variety of products to choose from on the market today. The main factor to consider is the chemicals found in the glass treatment. Some chemicals will last longer than others.

Depending on your budget, you can find a glass treatment product that is more resistant to wiper wear down, lasting six to eight months, or one that lasts four to six weeks. Whichever you choose, just make sure not to use a product that will leave your windshield with a frosted glass appearance. This will make driving difficult and compromise your safety.

#3 Keep Your Windshield Clean

Before applying any kind of waterproofing product to your windshield, make sure that the windshield is clean. This will help guarantee adherence and performance. You can rinse the glass and clean it with an alcohol based window cleaner and paper towel—just make sure that you wash off all the glass cleaner when you’re done. Then, dry the windshield with a microfiber towel and apply the waterproofing product as directed.

Contact Lucky Dog Auto Glass Today!

Is it time to replace your windshield? At Lucky Dog Auto Glass, we can help! Contact us today to schedule a free estimate! Just call (253) 569-9403. We look forward to hearing from you and making sure your vehicle is safe and secure every time you get behind the wheel.

Heavy Equipment Windshield Replacement

Exhaust Tube Of Earth Mover

Heavy-duty equipment like bulldozers, semi-trucks, backhoes, excavators, and tractors are built to withstand extreme conditions. They are exposed to the elements as well as rough work environments with flying debris. These vehicles are equipped with durable glass, but they still require check-ups. We recommend fleet managers and business owners look over their machinery at least once a year to check for breaks, chips, and cracks.

The glass in an excavator and other machinery protects the operator from airborne debris. Unlike cars that mostly drive on paved, flat roads, heavy-duty equipment drives over rocks, metal, stones, and construction sites where they can sustain damages from flying materials. The glass acts as a shield to ensure the driver can safely operate the machinery. If it’s cracked, it can impair the driver’s field of vision, which is dangerous.

Protect Your Workers from this Safety Risk

Unfortunately, small chips in the windshield glass can become large cracks and breaks, which are expensive and difficult to replace. We recommend checking for – and repairing – any small cracks and chips before they turn into bigger problems. Different machinery has different types of glass. Lucky Dog Auto Glass can replace tempered, laminated, and flat glass.

While it can seem time-consuming to pause operations for window glass replacement, it is necessary for the safety and continued efficiency of your equipment. Imagine the delays if the crack turns into a break or if the driver accidentally runs something over. We work with your schedule to minimize down time. All repaired glass meets the Auto Glass Safety Council standards (Auto Glass Safety Council™ (agsc.org)).

We understand that every piece of machinery is unique. We’ve got you totally covered with customized solutions for your equipment’s needs. Most importantly, we are focused on the quality of glass and installation. With Lucky Dog, your safety comes first. We take the necessary time to ensure the glass replacement is done correctly to ensure the safety of your workers. Our work lasts because we believe strongly that the product, installation, service, and your safety matters.

Don’t get stuck with long machinery down times or unsafe broken glass. Rely on Lucky Dog Auto Glass for your commercial, heavy-duty glass replacement.

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