Now Hiring

Lucky Dog Auto Glass is a leader in the auto glass industry with a combined industry experience of over 40 years. We offer auto glass installation and calibration services. The customers needs comes first so we offer high quality service and materials at a fair price. Our reputation was built by making sure each job and customer experience meets our rigid standards in customer service. Our most powerful attribute is turning someone’s bad day upside down by putting them at ease, treating them with dignity and ensuring their satisfaction with the final product.

Seeking Experienced Auto Glass CSR / Admin – Signing Bonus

Lucky Dog Auto Glass
Kent, WA

  • $20 To $40 Hourly (plus commission)
  • Medical
  • Full-Time

Rapidly growing, highly respected, family owned auto glass shop located in Kent seeking the perfect fit for an experienced auto glass customer service representative. We strive to make customer service our number one priority and need a person who loves multi-tasking, can work unsupervised, and thrives in a complex but rewarding industry. If you have the qualifications, we want to talk to you.

Customer Service Representatives provide excellent customer service on the phone and in person throughout the repair process. They also provide administrative support to the daily operations of the glass shop.

We have built our reputation with excellent customer service, high quality installations, and tenacious work ethic. If this describes you and your desire for an opportunity to grow and become a valued part of an expanding company, look no further!

  • $2500 Signing Bonus for Qualified Candidates
  • Competitive Compensation
  • Immediate Full Time Employment
  • Medical Benefits
  • Paid Holidays

Qualifications / Requirements:

  • A minimum of 2 years auto glass industry experience
  • Inbound call center experience
  • Excellent organizational skills
  • Excellent customer service and communication skills
  • Ability to adapt and respond to a fast paced environment
  • Ability to handle multiple projects at one time
  • Quickbooks Invoicing, accounts receivable, and payable experience
  • Knowledge of MS Office and Outlook
  • Experience in customer service
  • Skilled in speaking with a pleasant voice, retaining composure, and building rapport among peers, vendors, and customers
  • Strong attention to detail
  • You must be computer savvy
  • Must be reliable and responsible for getting to work on time
  • Bilingual in Spanish a bonus

Duties / Description:

  • Educate customers on repair procedures and set expectations
  • Handling inbound and outbound phone calls, quoting jobs, scheduling jobs, problem solving, and guiding customers through a confusing process regarding all types of auto glass
  • Handling conference calls between the customers and insurance companies
  • Entering information on multiple spreadsheets, Quickbooks, and our POS system
  • Ordering and scheduling deliveries for the materials needed for each job
  • Working with insurance companies for pre-authorizations, payments, and work orders
  • Checking customers in and out of the shop
  • Handling cash, credit card, and insurance transactions
  • Processing orders, insurance claims, and paperwork
  • Ordering shop and office supplies
  • Ordering shop and office supplies

**Holiday and Health Benefits available the first day of the month following initial 60 days of employment and pay is DOE

***Serious inquiries only please***

Apply Now

Auto Glass Technician – No Experience Necessary

Lucky Dog Auto Glass
Kent, WA

  • Medical
  • Full-Time

Rapidly growing, highly respected, family owned auto glass shop seeking an energetic installer with a passion to be the best in the business. If you are ready to be involved in a fast paced work environment, you’re detail oriented, and take pride in your work then we’re looking for you.

We have built our reputation with excellent customer service, high quality installations, and tenacious work ethic . If this describes you and your desire for an opportunity to grow and become a valued part of an expanding company, look no further!

Do you want to learn how to be the best in our industry with the latest technology available to perform auto glass replacement and calibrate autonomous systems in the auto glass industry?

  • Competitive Compensation
  • Immediate Full Time Employment – Start Work Immediately
  • Medical Benefits Available
  • Paid Holidays

Qualifications:

  • Valid DL without restrictions and a clean record (supply your own MVR)
  • Exceptional work ethic and ability to work unsupervised
  • Certification is a bonus but not required
  • Automotive tinting or auto body experience a plus
  • Pass background check

Duties:

  • Ability to perform in shop and mobile installations
  • Commitment to the highest quality of standards, attention to detail, and flawless workmanship
  • Provide great customer service and experience
  • Maintain a professional attitude and appearance
  • Ability to constantly learn and adapt

***Serious inquiries only please***

**New Talent**

As mentioned above we are willing to train new talent, however we are looking for a specific person. The person we are seeking who will fit our needs the best will fit the following description. If this is you we’d love to talk with you!!

(In addition to the rest of this ad if you don’t have experience please make sure you meet these requirements)

  • Mechanical experience or aptitude and the skill to operate hand and power tools a must for entry level applicants
  • Must be detail oriented and be able to pay close attention to each individual task
  • Must be very patient and able to troubleshoot mechanical applications

Apply Now

Why Work Here?

We have a five-star reputation and are a leader in the auto glass industry. We work in a family oriented fun environment as a team!

Lucky Dog Auto Glass is a leader in the auto glass industry with a combined industry experience of over 40 years. We offer auto glass installation and calibration services. The customers needs comes first so we offer high quality service and materials at a fair price. Our reputation was built by making sure each job and customer experience meets our rigid standards in customer service. Our most powerful attribute is turning someone’s bad day upside down by putting them at ease, treating them with dignity and ensuring their satisfaction with the final product.

Apply Now

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