FAQS

Q. What will my windshield repair look like when it’s done? Will it be invisible?

We can usually restore between 80-90% of the optical clarity of the damaged area. This is dependent on several factors including the severity, age, and amount of contamination in the damage. In most cases the completed repair will look like a small bug splat, however it won’t be completely invisible.

Q. Can you bill my insurance company?

Yes, we are participating affiliates with all insurance companies glass programs. During your appointment we will walk you through the process of setting up your insurance glass claim.

Q. Will filing an auto glass claim count towards my insurance policy?

In most cases the insurance companies will not count auto glass damage as a claim on your policy. In fact most insurance providers encourage you to have your windshield repaired or replaced since it’s a safety hazard. It’s considered a no fault claim and the comprehensive portion of your insurance will cover the repair or replacement. To be certain, please refer to your policy or contact your agent and/or insurance provider to confirm your specific coverage.

Q. How long will the repair take?

In most cases the repair can be done within an hour. This is dependant on the number of repairs, severity, and location of the repair. We take great pride in making sure every repair is done right and don’t cut corners to complete the job a couple minutes quicker.

Q. What kind of damages can be repaired?

Stone damage, “chips & dings” up to the size of a 50 cent piece. Best results are obtained when the damage is repaired before contamination that occurs from car washing, road grime, or inclement weather.

Q. Can you perform the repair in bad weather?

Good question, as you know the weather in the Pacific NW sure can test us sometimes. Repairs are usually able to be done with slightly overcast skies or even a little rain. In the event of a large storm we would have to either perform the repair in a covered area or simply reschedule the appointment for a more appropriate time.

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