FAQs

Q. What will my windshield repair look like when it’s done? Will it be invisible?

We can usually restore between 80-90% of the optical clarity of the damaged area. This is dependent on several factors including the severity, age, and amount of contamination in the damage. In most cases the completed repair will look like a small bug splat, however it won’t be completely invisible.

Q. Can you bill my insurance company?

Yes, we are participating affiliates with all insurance companies glass programs. During your appointment we will walk you through the process of setting up your insurance glass claim.

Q. Will filing an auto glass claim count towards my insurance policy?

In most cases the insurance companies will not count auto glass damage as a claim on your policy. In fact most insurance providers encourage you to have your windshield repaired or replaced since it’s a safety hazard. It’s considered a no fault claim and the comprehensive portion of your insurance will cover the repair or replacement. To be certain, please refer to your policy or contact your agent and/or insurance provider to confirm your specific coverage.

Q. How long will the repair take?

In most cases the repair can be done within an hour. This is dependant on the number of repairs, severity, and location of the repair. We take great pride in making sure every repair is done right and don’t cut corners to complete the job a couple minutes quicker.

Q. What kind of damages can be repaired?

Stone damage, “chips & dings” up to the size of a 50 cent piece. Best results are obtained when the damage is repaired before contamination that occurs from car washing, road grime, or inclement weather.

Q. Can you perform the repair in bad weather?

Good question, as you know the weather in the Pacific NW sure can test us sometimes. Repairs are usually able to be done with slightly overcast skies or even a little rain. In the event of a large storm we would have to either perform the repair in a covered area or simply reschedule the appointment for a more appropriate time.

CALL NOW FOR A FREE ESTIMATE (253) 569-9403

Lucky Dog Auto Glass remains open as the maintenance of your automobile is essential during these challenging times. We are here to serve you. To ensure your safety and the safety of our team, we have initiated the following measures:

  1. We offer free pick up and delivery of your vehicle. This allows us to deliver high quality service in our shop environment while still protecting you and your family.
  2. If you should wish to visit our shop, please be aware that our Lobby is closed. Please call ahead for an appointment and we will make sure that there is only one customer in the Lobby at a time. We will of course, practice social distancing during your visit. We regularly sanitize our premises.
  3. We want to make our customers aware that one consequence of this global pandemic will be a shortage of auto parts, including auto glass. Because of this issue, we are advising our customers to make critical auto glass replacements as soon as possible.

Our goal is to help you maintain your vehicles despite the challenges that we all face. If you have any questions or concerns, please feel free to reach out to us directly at (253) 569-9403.